Mikey’s iHelp

The Story

I’ve spent the past decade working in the world of Apple, beginning in Calgary in 2014 while completing my undergraduate degree. Over the years, I worked as an Apple Genius across multiple cities in Canada, helping people navigate technical issues with clarity, patience, and empathy. My role wasn’t just to fix devices. It was to ensure people actually felt confident using their technology.

During that time, one issue stood out more than anything else: the number of people, especially seniors, being targeted by scams. I saw firsthand how sophisticated and damaging these attacks have become, and how often support only comes AFTER the damage is done. While helping people recover is important, I realized that prevention is far more powerful.

That realization is why I started this business. My focus is on proactive, personalized support and education, helping individuals, seniors, and organizations understand their devices, recognize risks, and stay protected before problems arise.

I built my course to address this problem directly. It’s designed to give you the knowledge and awareness needed to recognize common scam tactics and avoid high-risk situations. While no course can guarantee complete protection, being informed and prepared significantly reduces your risk, and gives you the confidence to use technology more safely.